Tech and Humanity
Tech and Humanity: The AI That Fired 1,000 People And Nobody Could Explain Why
Published
2 months agoon
By
Eric
By Folu Adebayo
Imagine arriving at work one morning to find that a decision has been made about your future. Not by your manager. Not by your CEO. Not even by a committee that reviewed your performance, your contributions, or your years of service.
By an algorithm.
And when you ask why, when you look across the room at the people who deployed that algorithm and ask them to explain how it reached its conclusion, they cannot tell you.
Not because they are hiding something. But because nobody thought to ask that question before they pressed the button.
This is not a hypothetical. It is happening right now. And it is coming to Africa faster than most leaders realise.
The numbers are staggering
In 2025 alone, nearly 55,000 job cuts were directly attributed to AI, according to Challenger, Gray & Christmas, out of a total 1.17 million layoffs, the highest level since the 2020 pandemic. The companies involved read like a who’s who of global business. Amazon. Workday. Meta. Google.
In early 2026, major firms including Meta, Google, Amazon, Block, Atlassian, Pinterest, and Salesforce announced significant layoffs while explicitly linking cuts to productivity gains from AI tools. Block cut close to 40% of its workforce more than 4,000 roles with leadership arguing that AI tools and flatter organisational structures are changing how companies are built and run.
Baker McKenzie, the global law firm, laid off between 600 and 1,000 employees up to 10% of its global workforce e4 as part of a shift towards AI, primarily affecting support staff including roles across research, marketing, and secretarial functions.
These are not small numbers. These are people’s livelihoods. Families’ security. Communities’ stability.
And in almost every case, the same question went unanswered: on what basis, exactly, did AI determine that these specific people should go?
“When an AI system makes a decision and those who deployed it cannot explain its reasoning, accountability evaporates.”
The accountability black box
Many AI systems operate as black boxes, obscuring decision-making processes that affect employment. This opacity complicates responsibility attribution when AI systems produce harmful outcomes.
This is the governance crisis hiding inside the AI revolution.
When a human manager makes a redundancy decision, there is a process. There is documentation. There is a legal obligation to demonstrate fairness. There is, at minimum, a person who must look the employee in the eye and take responsibility for the decision.
When an AI system makes or influences that same decision and the people who deployed it cannot explain its reasoning accountability evaporates. The employee loses their livelihood. The organisation faces reputational and legal risk. And somewhere in between, the question of who is responsible gets lost in the technical complexity.
This is not just a legal problem. It is a moral one.
AI-washing the new corporate cover
A January 2026 Forrester report was blunt: many companies announcing AI-related layoffs do not have mature, vetted AI systems. The term “AI-washing” has entered the business lexicon to describe companies that attribute workforce reductions to AI-driven efficiencies when the underlying reasons are more financially pedestrian.
In other words: some of these organisations are not using AI to make better decisions. They are using AI as a convenient explanation for decisions they had already made for other reasons.
This is a governance failure of a different kind. Not the failure to control AI but the failure to be honest about what AI is actually doing, or not doing, inside your organisation.
The research that should stop every board in its tracks
Companies reporting high ROI from AI were not the same ones reporting AI-related workforce reductions. “That’s not where the value is,” said one Gartner analyst. “That’s not where the productivity gains are going to be.”
Instead, the study found companies with the highest gains were those using AI as a form of people amplification implementing the technology to make workers more productive rather than outright replacing them.
Read that again.
The organisations getting the most value from AI are not the ones firing people. They are the ones making their people better.
The organisations firing people and attributing it to AI are, in many cases, getting worse returns, not better ones.
The narrative that AI necessarily means fewer people is not just ethically questionable. It is, according to the evidence, strategically wrong.
“Africa has a choice that companies already down this road did not fully exercise.”
What this means for African businesses
I want Nigerian and African business leaders to sit with this carefully.
The pressure to deploy AI is real. The competitive and cost arguments are real. And the global trend toward leaner organisations is real.
But Africa has something that the companies making these decisions in Silicon Valley and London often lack: the wisdom born of building in difficult conditions, the understanding that people are not just costs to be optimised, and the institutional memory of what happens to communities when employment disappears without accountability or explanation.
AI is not killing jobs outright, it is hollowing them out, steadily absorbing discrete tasks, narrowing roles, and compressing wages. Those whose work depends on judgment, context, and accountability may find a useful collaborator in AI. Everyone else may find themselves doing less, earning less, and wondering how it happened.
African organisations have a choice that the companies already down this road did not fully exercise. They can build AI governance frameworks that require explainability before deployment. They can insist that any AI system influencing employment decisions must be able to justify those decisions in plain language. They can hold their technology providers accountable for the outputs not just the inputs of their systems.
And they can choose, deliberately and explicitly, to use AI as the research suggests it works best: not to replace people, but to make them more capable.
The question every board must answer
If your organisation is using or planning to use AI in any process that touches employment — recruitment, performance management, workforce planning, redundancy selection — you must be able to answer one question before you proceed.
If an employee asks why this decision was made about them, can you explain it?
Not in technical terms. Not by pointing to a model. In plain, honest language that a reasonable person could evaluate and challenge if they believed it was wrong.
If you cannot answer that question, you are not ready to deploy that system.
The AI that fired 1,000 people and nobody could explain why a story about technology is not just.
It is a story about what happens when organisations deploy power without accountability.
Africa has seen that story before. In different forms, through different instruments.
We do not need to repeat it.
Folu is AI Risk & Governance Director, United Kingdom, Founder of AIExpertsPro, Neuohelp.ai, AI governance advisor to UK and African financial institutions. She writes weekly on AI governance and responsible technology for The Boss Newspaper.
aiexpertspro.co.uk | folu@aiexpertspro.co.uk
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Tech and Humanity
Tech and Humanity: Nigeria is Building the AI Ambition…
Published
3 days agoon
July 19, 2026By
Eric
…But Ambition Without Governance Architecture Will Cost Us Dearly
By Folu Adebayo
“Nigeria has the ambition, the talent and the market to lead Africa in AI. What we cannot afford to do is deploy AI faster than we govern it. That gap between adoption speed and governance maturity is where the risk lives.”
Let me begin with a number that should stop every Nigerian business leader in their tracks.
Nigeria’s digital economy is projected to reach $18.3 billion by 2026 nearly double what it was just five years ago. Internet penetration is approaching 60 percent. The CBN is running AI-powered fintech sandboxes. NITDA’s Director General Kashifu Inuwa was on a panel just weeks ago declaring that AI and RegTech will define Nigeria’s banking future.
On the surface, this is an extraordinary story of a nation stepping into the digital age with confidence and speed.
But beneath the ambition lies a governance gap that, if left unaddressed, will undermine everything we are building.
The Honest Picture
Here is what the celebration of Nigeria’s AI momentum often glosses over: we currently have no binding, enforceable AI-specific statute. The Nigeria Data Protection Act 2023 governs what happens to data but not what AI systems do with it. Algorithmic bias, automated discrimination, opaque decision-making in lending, hiring and insurance these largely fall outside current enforcement scope.
At least nine regulatory bodies including NITDA, the NDPC, the CBN, the NCC and the FCCPC exercise overlapping authority over digital spaces. With no formal coordination mechanism between them, enforcement is inconsistent. Powerful organisations exploit the gaps. Ordinary Nigerians bear the consequences.
I have spent over twenty years working as a Solution Architect across financial services and insurance in the UK and internationally. I have designed the integration systems that underpin the decisions these AI tools are now automating. And what I know from two decades in this space is this:
The patterns that cause AI failures are the same patterns that cause system failures. No single source of truth. Accountability gaps between teams. Decisions made without visibility of downstream impact. Risk discovered after deployment, not before.
Nigeria is building the adoption. We have not yet built the architecture to govern it.
The Opportunity And Why It Is Closing
The proposed National Digital Economy and E-Governance Bill which was expected to pass earlier this year would position NITDA as a super-regulator for Nigeria’s digital economy. It would introduce mandatory AI audits, algorithmic transparency requirements, and formal licensing for AI systems deployed in finance, public administration and automated decision-making.
If enacted, Nigeria would be one of the first African nations with a comprehensive, enforceable AI regulatory regime. That is a first-mover advantage with enormous implications for investment, for trust and for the credibility of our digital economy on the global stage.
But here is what Nigerian business leaders must understand right now:
You cannot wait for the bill to pass before you start governing your AI systems.
The CBN’s sandbox already evaluates model explainability, fairness and consumer transparency before granting approvals for AI-powered fintech tools. The NDPC is expanding enforcement on automated decision-making. Global partners, investors and international clients are already asking Nigerian organisations for evidence of responsible AI practices.
Governance is not something you build after the regulator comes knocking. By then, the damage to your reputation, your operations and your customers has already been done.
What This Means For Nigerian Businesses
Whether you run a fintech startup in Lagos, a financial institution in Abuja, a logistics company using AI routing, or a healthcare platform deploying diagnostic tools the question is the same:
If a regulator or an investor asked you today to explain how your AI makes decisions could you?
If the answer is no or not clearly here is where to start:
- Map your AI systems. Every tool, every automated decision, every algorithm touching your customers. If you cannot list them, you cannot govern them.
- Assign accountability. Every AI system needs a named human being who owns the risk and the outcomes. Not a department a person.
- Test for bias now. In a diverse, multi-ethnic nation like Nigeria, AI trained on biased data will produce biased outcomes. Credit decisions. Job applications. Insurance premiums. This is not hypothetical it is already happening.
- Build explainability in. When the CBN’s AI sandbox asks you to demonstrate model explainability and consumer transparency, you need that documentation ready not being written at the weekend before the audit.
- Treat governance as architecture. Not compliance paperwork. Not a legal exercise. Governance built into the design of your AI systems from the start will save you ten times the cost of retrofitting it after a regulatory incident.
Nigeria Can Lead This Continent If We Choose To
Nigeria has climbed 31 places in the global Government AI Readiness Index. We are drafting legislation that could make us one of the first African nations with enforceable AI governance. NITDA is talking about AI sovereignty and digital trust. These are not small things.
But legislation is a framework. The work of actually governing AI happens inside organisations in the boardroom decisions, the system design choices, the accountability structures and the daily operational practices of Nigerian businesses.
The global race to be a trusted AI economy is not won by the country that adopts AI fastest. It is won by the country that deploys AI most responsibly.
Nigeria has every resource needed to win that race. We have the talent. We have the market. We have the regulatory momentum.
What we need now is the governance architecture to match our ambition.
The starting pistol has already fired. The question is whether Nigerian business is already running.
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Tech and Humanity
Tech and Humanity: The World Just Sat Down to Decide the Future of AI. Was Africa in the Room?
Published
2 weeks agoon
July 11, 2026By
Eric
By Folu Adebayo
This week, in Geneva, something quietly historic happened. For the first time, at the mandate of the United Nations General Assembly, the world formally sat down together to decide how artificial intelligence should be governed. Governments, technology companies, scientists and civil society gathered for the first Global Dialogue on AI Governance, to confront a single, enormous question: can this technology be made to benefit all of humanity, safely and fairly, or will it benefit only a few?
I read the Secretary-General’s opening address twice, because it said, with the authority of the world’s highest office, what I have been arguing in this column for months. And it contained a warning that every African leader, and every African parent, needs to hear.
The warning that should reach every African home
The Secretary-General was blunt. Artificial intelligence, he said, is advancing at runaway speed, deployed faster than anyone, including the people building it, can keep up with. These systems are no longer simply tools awaiting our instruction. They are beginning to make choices with less and less human oversight. And our institutions, he warned, were built to govern machines that follow commands. They are not ready for machines that decide.
But it was his second warning that struck me hardest, because it is about us. The computing power, the data, and the talent behind the most advanced AI are concentrated in a handful of companies, in a handful of countries. Most nations, he observed, including many developing ones, have had no say in decisions that will shape their futures. And then a line I have not been able to put down: when power imbalances are hard-wired into technology, inequality becomes part of the code.
Read that again, slowly. Inequality becomes part of the code. Not inequality of income, which a good year can ease. Inequality built into the very systems that will run banking, healthcare, education and government for the next century. The kind of inequality that does not fade, but compounds.
| “When power imbalances are hard-wired into technology, inequality becomes part of the code.” |
The number that should shame us into action
The Secretary-General gave one figure that captures the danger precisely. Last year, private investment in AI infrastructure approached half a trillion dollars. Public investment in AI capacity for the developing world, by comparison, he called a rounding error.
Sit with that imbalance. Half a trillion dollars flowing into the systems of the already-powerful, while the nations with the most young people, the most to gain, and the most to lose, are left to watch. He warned, in words I wish every African finance minister would frame on their wall, that we cannot allow the digital divide to harden into an AI divide, and the AI divide to become a development gap, a security gap, and a sovereignty gap.
That is the whole danger for our continent in a single sentence. If we do not act, AI will not merely leave Africa behind. It will entrench our being behind, in the code itself, for generations.
And yet, the hope was real too
I would be doing the Secretary-General, and you, a disservice if I stopped at the warning. Because he did not. He turned, deliberately, to the hope, and it is the same hope that made me build what I have built.
The same technology, built with purpose, he said, is already changing lives for good. He painted the picture plainly. A mother in a rural clinic has her scan read in minutes, and her cancer caught in time. A child keeps learning beyond the classroom, with a tutor that never tires. A smallholder farmer plants with the same forecasts as the biggest agribusiness, and brings the harvest home. And then the phrase that moved me most: all of this is happening today, often in the very places the headlines rarely reach.
I know the truth of this in my own life. I built a free tool to help parents navigate the autism journey, and in a few short weeks it has reached thousands, in places and languages the headlines never mention. So when the highest office in the world says AI built with purpose can reach the forgotten, I do not hear a slogan. I hear something I have watched happen with my own eyes.
| “We cannot vibe-code the future of humanity.” — UN Secretary-General, Geneva, this week |
So, was Africa in the room?
Here is the question I cannot stop asking. The world sat down this week to decide the future of AI. Was Africa truly in the room, shaping the decision? Or merely in the building, watching others decide?
Because presence is not the same as power. It is not enough for our leaders to attend these summits and pose for the photographs. We must arrive with our own position, our own red lines, our own demands. That AI which touches African citizens is governed by rules made with African input. That our data is not simply extracted to train systems we will then rent back at a premium. That the half-a-trillion-dollar gap is named, and closed, and not politely ignored.
The Secretary-General offered one principle that should anchor every government on our continent. In every high-stakes decision, in justice, in healthcare, in policing, machines may inform, but humans must decide, and answer. When a citizen is harmed, the answer can never be that the algorithm did it. That principle is not a Western luxury. It is a protection our people need more than most, and we should demand it be built into every system that governs an African life.
The room is still open
This first Global Dialogue is a beginning, not an ending. The rules are not yet written. The gap is not yet closed. Which means the room is still open, and Africa can still walk in, not as a guest, but as an author.
But that will not happen by accident, and it will not happen through hope alone. It will happen only if our leaders treat AI governance as the sovereignty question it truly is, as serious as any question of land, currency or borders. Because in this century, the code is territory. And a continent that does not help write the rules of the technology that will govern its people has surrendered something it may never win back.
The world has sat down to decide the future of AI. I pray Africa does not merely watch. I pray we pull up a chair, open our mouths, and help write the future our children will have to live in. The room is open. Let us not waste the invitation.
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Tech and Humanity
The Dreams That Died, and the Son Who Was Worth More Than All of Them
Published
4 weeks agoon
June 27, 2026By
Eric
By Folu Adebayo
Almost thirty years ago, I held a healthy baby boy in my arms and I began to write his life.
Not on paper. In my chest. The way every mother does in those first hours, when the weight of a newborn is still strange and the future feels like something you can simply decide. We named him Akintade. And in the quiet of that hospital room, I wrote the whole story out.
I saw the first day of school. The blazer a little too big for his shoulders, the gap-toothed grin, my hand letting go of his at the gate. I saw a graduation, a gown, a name read out, a cap thrown into the air. I saw a wedding day. I saw grandchildren I would spoil and hand back sticky and overtired. I had written every chapter before he had lived a single day.
I just did not know that I was dreaming about a son who did not yet exist.
Akintade is autistic. He communicates without words.
And one by one, the chapters I had written began to be erased. The school gate I had imagined did not look the way I had pictured it. The graduation. The wedding. For a long time, I grieved each one as if it were a death. Because in a way, it was. Quietly, privately, in a grief I did not have permission to speak aloud, I mourned a future that was never going to arrive.
I want to be honest about that grief, because so many parents carry it in silence and are made to feel ashamed of it. We are told we should only feel grateful, only feel love. And we do feel those things, fiercely. But alongside them, in the early years, there was mourning. And pretending otherwise helps no parent who is sitting tonight where I once sat.
| “What died was never my son. What died was the script I wrote before I ever knew him.” |
Here is what took me years to understand, and what I would give anything to tell my younger self in that hospital room.
What died was never my son. What died was the script I had written before I knew him. Those were my dreams. My expectations. I had handed a newborn a stack of plans he never asked to carry, and when life gave me a different story, I mourned my version of him as though it were a real person who had been taken away.
It was not. He was here the whole time. The real one. And the real one was never the tragedy. The tragedy existed only in the comparison, only in measuring the son I was given against the son I had invented.
The day I finally put the script down; I got my son back.
And the son I got back was worth more than every dream I had lost.
Let me tell you about the real Akintade, the one I almost missed while grieving the imaginary one. He is jovial. He communicates using Picture Exchange Communication (PECS) and Makaton signs (by the way, all of us in my household are makaton experts, thanks to Akintade) He is full of life. He has a spot on the sofa that is his, where he settles when he comes home. He loves good food. His whole face changes when Afrobeats comes on, a joy so complete and so unguarded that it puts the rest of us to shame, we who have learned to hold our happiness back.
He may never speak full sentence to me. But without a single word, this man has taught me more about human worth than anyone I have ever met. He has redrawn my understanding of what success means, of what a life is for, of how to love without condition and without expectation of return. The dreams I lost were small, ordinary, borrowed from everyone else’s idea of a good life. What he gave me instead was something I did not know to dream of.
He may never speak a sentence. But without a single word, he has changed how I understand human worth.”
I am writing this in a Nigerian paper deliberately, because I know how autism is too often spoken of among my people. In hushed tones. As shame. As something to hide, to pray away, to be ashamed of in front of relatives. I have seen families isolate these children, and I have seen the children pay the price for our silence and our fear.
So let me say it plainly, as a Nigerian mother, in a Nigerian paper. My autistic son is not a punishment. He is not a curse. He is not a lesser version of a real child. He is a whole human being, of immense worth, who has enriched my life beyond anything I could have planned. And the shame that surrounds children like him belongs not to them, but to a society that has not yet learned to see them.
This is the work I have given my life to. Becoming his voice in every room he cannot speak in. Building a centre that bears his name. And trying, in whatever way I can, to change how our people see these extraordinary children, so that the next mother holding a baby like mine is met with understanding instead of pity, and welcome instead of shame.
If you are a parent reading this tonight, sitting in the chair I once sat in, mourning a future you had already written, I want to say one thing to you.
Put the script down. Gently, and without guilt. The grief is real and you are allowed it. But do not let it keep you from the child who is actually in front of you, the real one, who has been waiting this whole time to be met as he is rather than as you imagined him.
Go and meet your actual child. You may find, as I did, that the son you were given is worth more than all the dreams you lost. A man called Akintade is here. He has changed me. And if his story changes how even one family sees their own child, then every dream I once grieved was a small price for the one I was given instead.
Folu is the mother of Akintade, a Tech Leader, founder of Tade Autism Centre, Neurohelp.ai, and ATSI Charity. She is an autism advocate working to change how autism is understood and embraced.
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