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Customer Service Is Key To Our Success – Mr. Ade Adebajo, MD/CEO, UT Financial Services

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By: Michael Effiong

Ten years ago, a new non-bank financial institution, UT Financial Services Limited  berthed in Nigeria.

The company which had earlier operated in Ghana wanted to extend its track record of excellence to Nigeria and it has been an exciting journey so far according to MD/CEO, Mr Ade Adebajo.

According to him, the journey so far has been very tremendous and good, “we’ve had lot of victories. As with everything in life, you have the good and bad times, we have had recession times in this country but all through, UT financial was able to navigate the tide and still standing where others fell”.

He continued “There was a transition of management just about 2 years ago, even at the time, I was in the United Kingdom, I had my own company Crusader Financial services but we decided to come and buy into UT. We have become stronger as a brand, when we combine our efforts with those of the people of Ghana and the ethics that were laid down, that transition was very smooth and very excellent.

He noted that the founder, Prince Kofi Amoabeng, is a man of very strong ethics, principled, a visionary leader, adding that having built a built a strong brand, they met a strong foundation on ground.

Adebajo revealed that the environment of the company is friendly and that “our culture and has helped in impacting a lot on the staff and clients.

He continued “We are a company that cares, that is how we are seen, how we have trained our staff and the way we operate at UT. We make sure to always be customer focused.

As expected, the company rolled out the drums to mark this momentous occasion. It was days later that we had this interview with Mr Adebajo over drinks at Raddison Blu Hotel, GRA, Ikeja.

Congratulations on your 10th anniversary, how has the journey so far been?

UT financial started 10 years ago in Nigeria, it came originally from Ghana, they wanted to have a branch of their bank here but it came as a non-bank financial institution; so, they ran it well and developed it with good culture, the ethics was good as well.

But at a point in time, they felt they needed Nigerian partners to move things forward, you know you get to a certain level and especially it is not your own place, you need local participation to move things forward.

I was in UK as a Nigerian running a successful firm; so, they approached me and I decided to buy into the company and I looked at the books and everything was good, and this was just about 3 years ago.

When we bought into the company, of course we became partners but I took over management having taken the majority share of the company since then it has been a very smooth sailing.

What really helped was that I met good things on ground, the staff were good, the culture I met on ground was very strong, there was professionalism among the staff and even the books were good.

We have moved on now steadily, we have started a branch in Abuja, opened another in Victoria Island, there was a branch in Yaba. And then, we have expanded in terms size and staff.

So, UT has really grown over these years and we have been able to recover a lot of loans that were outstanding prior to our takeover. Thank God that the journey has been very good so far.

What will you say were the challenges that you faced when you took over?

There are always challenges, over the past few years in Nigeria, Nigeria went through a period of recession, a lot of finance houses closed down but what we did at that time was we actually worked on our expenditure and our cost.

We reduced it, we downsized a lot of things, we had to adapt to the situation of things that we found our self; so, once we did that, we were in a comfortable position and then we began to look outside for other avenues to make revenue apart from what UT was normally used to. And that gave birth to UT Homes and a few other things; so we have UT and we expanded our income streams.

We looked at small and medium enterprises that we could support and helped them which turned out in our favour.

Ok, you talked about a lot of financial houses that went under, so what would you say is unique about UT?

What is very unique about UT? First and foremost, our products are very good, very competitive but products alone cannot sustain a company but culture of a company with professionalism of its staff on how to treat your clients because remember that in all, the client is key,

When the clients are happy with you, you will flourish. For example, in the recession period, we went to some of our clients and told them that we have to vary the rates we offered and explained that if we continue with this rate we will go under, they understood.

That was able to happen because we have built trust in our client.

But if we had shown panic and they saw we cannot survive, they would have left us.

Our strength is that we do not joke with customer service. They know that we care. That is the unique thing about us.

You must build good relationship with your clients, we had a caring relationship, most of our clients even after they had finished servicing their loans and whatever transactions, we go on our own and ask after their welfare to know if there is anything we can do again, that is one of the things that distinguishes this company.

You mentioned your products 2weso what are the different products that you offer?

We have various products tailored to different desires, School Fees for those who are saving towards their children school fees, we have a product for that, we have for people with small businesses looking to start a business, we have a saving plan that is geared towards getting a house, we look at your whole investment and then from that we determine which product can be affordable, we also launched another product on our 10th anniversary which is the Unique Investment Plus, it comes with an amount of money 500,000 minimum, we have lower ones but this particular one is 500,000 minimum and then we give you an extra on top of our usual interest, there is a bonus of 2%, this is just for the 10th anniversary and it will last for 3 months and I will advise that people take up this opportunity while it still there.

The offer is one of the best in the market in terms of rates. We used it to celebrate how good God has been to UT.

We also have other products for people who are set towards enjoying a holiday.

Our rate like I keep saying is the best in the market and it is the reason why people come to us.

I am interested in the future of UT, where do you see UT going at 15?

In the next five years, I see UT as a major non-banking financial institution in Nigeria, and I am saying this because we are planning towards it, already we are climbing towards there and we are introducing new products, and we are also looking at our products and improve them for the Nigeria public, we are spending a lot on technology so that people can invest and also we are developing an app so that people can also use and push UT further.

In the next five years, we hope to increase investor’s confidence. If we have investor confidence, a lot of things can be achieved.

We are 10 years today and nobody can say he knocked at our doorway and we did not pay them their money, it is a good testimony, by the time we now add all this new things with the level of training that we are giving our staff now, in the next five years I see UT as a major force in Nigeria and Africa, and when we say 10 years, I’m looking at a bank in Nigeria.

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Akpabio Lashes Out at Tinubu’s Critics, Says Nigeria Safe Despite Insecurity

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The Senate President, Godswill Akpabio, has urged Nigerians to be careful of those trying to kidnap for ransom.

Akpabio argued on Tuesday that those behind kidnapping are perpetuating the activity to create an impression that Nigeria is not safe.

Speaking in Abuja during the commissioning of road projects to mark President Bola Tinubu’s third year anniversary, Akpabio said some of the president’s critics have resorted to paying youths to cause mayhem.

Akpabio accused Tinubu’s critics of focusing on insecurity instead of policy and infrastructure.

“Minister you said that people claimed that nothing is happening in Nigeria under the administration of President Tinubu. If they did not say that, how will they go for election? he asked rhetorically.

“If you realize what is happening recently, when they realized that they can’t talk about projects, performance, good laws, transformation in the Petroleum industry, subsidy removal that have been promised Nigerians for decades, they can no longer talk about the high-rise buildings in Abuja such as the NRS building, they resorted to paying young people and recruiting them to cause mayhem in the country.

“Be very vigilant and be careful about people trying to kidnap for ransom. They are kidnapping in order to give the impression that Nigeria is not safe.

“Our men and women in uniform have done tremendously well but many people will not know and that is why I keep saying that the devil you see today, you will soon see them no more.

“Elections will come and go; elections will never be our end; we will see the end of elections; it will never see our end,” he said.

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The Search for Justice: ADC vs Tsoho

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By Eric Elezuo

From the first day the African Democratic Congress (ADC) took a new shape in July, 2025, in readiness to wrest power from the government of the day, crises, allegedly engineered by the President Bola Tinubu-led All Progressives Congress (APC), have remained its lot.

From the struggle for leadership positions to the fight to save itself from deregistration, the hitherto coalition and main opposition party, has remained in a battle for its life and existence. And has not relented in the search for lasting justice. This time, it has taken the law itself to court to ensure that justice is not only done, but seen to have been done.

It would be recalled that shortly after the the party ratified the election of Senator David Mark and Ogbeni Rauf Aregbesola as Chairman and Secretary of the party respectively, skirmishes were noticed among the rank and file of the party as a supposedly former deputy national chairman of the party, Nafiu Bala Gombe, claimed chairmanship of party, saying that since the founding chairman had resigned, it is constitutionally incumbent upon him to automatically assume the chairmanship role.

Gombe’s claims came on the heels of his ‘resignation’ from office, which paved the way for a new national executive of the party to be constituted. But his claims did not deter the party from carrying on with the formation and running of the party, including holding a keenly contested presidential primary election, which produced His Excellency, the former Vice President Atiku Abubakar. So Gombe went to court. Yet, Mark and Aregbesola carried on the running of the party.

As a result, Gombe had approached a court for an order restraining Mark leadership from parading themselves as leaders of the ADC pending the hearing and determination of his suit challenging their leadership.

He had also asked the court to issue another order against the Independent National Electoral Commission (INEC), restraining it from recognizing the Mark leadership.

But in his ruling in the interlocutory application, Justice Emeka Nwite ordered Gombe to put the defendants on notice so that they appear before the court to show cause, why the application should not be granted.

Rather than appearing before the trial court to show cause, the defendant appealed to the Abuja division of the Court of Appeal, challenging the jurisdiction of the trial court to dabble into the matter they described as internal matters of the ADC.

The appellate court in dismissing the appeal for lacking in merit, ordered accelerated hearing in the suit and further ordered all parties to maintain status quo ante bellum.

Dissatisfied, Mark had approached the appellate court but, his appeal was dismissed and the matter returned to the trial court.

With the to and from nature of the cases involving the ADC leadership crisis, the party has accused judges of bias in favoring party detractors and disobedience to court rules among other malice, the party has taken a new route to obtain the much eluded justice, and that involves charging the custodians of the law to court.

Consequently, the ADC has filed a lawsuit before a High Court in Abuja involving the Chief Judge of the Federal High Court, Justice John Tsoho, over concerns arising from the ongoing leadership dispute within the party.

Also joined in the suit is the National Judicial Council (NJC), which the party said had not addressed issues it raised regarding the handling of a case challenging the leadership of former Senate President, Senator David Mark, within the ADC.

The lawsuit, dated June 4, 2026, was filed by the National Welfare Secretary of the ADC, Nkemakolam Ukandu, who is seeking to be joined in Suit No: FHC/ABJ/CS/1819/2025 instituted by Nafiu Bala Gombe against the Mark-led leadership of the party.

According to the suit, Ukandu expressed concerns about the handling of the matter and alleged that the actions of both Justice Tsoho and Justice Peter Lifu, the judge assigned to hear the case, could affect confidence in the proceedings.

The lawsuit further stated that the assignment of the case to Justice Lifu stirred concerns among some members of the party, who believe the process may not guarantee a fair hearing.

The legal action marks a fresh twist in the leadership dispute within the ADC, which has attracted significant political attention ahead of the 2027 general elections.

 

 

Aside Justice John Tsoho, other defendants are the National Judicial Council (NJC), and Justice Peter Lifu, a judge newly assigned to hear the suit challenging the Senator David Mark-led leadership of ADC.

The plaintiff, who was seeking to be joined in the Suit No: FHC/ABJ/CS/1819/2025, brought by Nafiu Bala Gombe against the Mark-led leadership, accused the chief judge and Lifu of manifest bias, and willingness to do the biddings of persons against the interest of the party.

Ukandu, in the suit he personally filed at the Federal High Court, Abuja, faulted the chief judge for reassigning the suit to Lifu, in alleged disregard of the orders of the Supreme Court as well as Justice Emeka Nwite of the Abuja division of the Federal High Court, who initially heard the suit brought by Gombe against the party.

The plaintiff, in the suit marked FHC/ ABJ/ CS/ 1165/2026, recalled that an appeal from an interlocutory decision of Nwite rose to the Supreme Court, wherein the apex court on April 30, 2026, “made an order of remittance of Suit No: FHC/ABJ/CS/1819/2025: Nafiu Bala Gombe VS. ADC & 4 ORS back to Justice Emeka Nwite for continuation of hearing of pending applications challenging the jurisdiction of the trial court.”

He stated that upon resumption of hearing before Nwite, the plaintiff wrote to the chief judge praying for a reassignment of the matter to another judge of the Honourable Court.

Ukandu stated, “All the defendants’ counsel, including counsel to the applicants seeking to be joined in this matter, opposed the said application by the plaintiff’s counsel and Hon. Justice Emeka Nwite thereafter adjourned the matter sine die pending the service of the said letter by the plaintiff’s on all the parties in the matter, outcome of the letter by the 2nd defendant and the furnishing of the CTC of the judgement of the Supreme Court to the court.

“Without complying with the orders of the Supreme Court and Hon. Justice Emeka Nwite, the 2nd Defendant in abuse of his judicial powers reassigned this matter,” to Lifu.

He added that the third defendant, on his part, pretending not to see the order of Nwite, went ahead and fixed the matter for hearing for June 3, 2026.

Ukandu further recalled that ADC had on May 7 informed the public through a press release that the chief judge had planned to reassign the case to another judge favourable to the plaintiff.

He said the party had “warned against such unethical practice but the 2nd Defendant despite the public outcry reassigned the suit to the 3rd Defendant who have been nick-named as ‘Wike Judges’.”

He stated that the third defendant had started presiding over the matter, despite taking judicial notice of the orders of the Supreme Court and Nwite, and that the matter came up for hearing before the third defendant.

Though neither the Federal High Court nor the National Judicial Council had publicly responded to the issues raised so far, it is imperative to to state that the ADC appears to have lost interest in both the judiciary,  which it believe is kowtowing to the dictates of Gombe, and by extension the body language of the Federal Government.

The ADC appears to have managed to draw the sympathy of the public as a group known as the Grassroots Mobilization Network (GMN), has lent their voice to the supposed injustice leveled against the Mark-led ADC, raising concerns about the handling of the matter, and calling for transparency in the judicial process.

The group alleged that the judiciary was being used to target opposition parties.

The group expressed concern over what it described as growing public distrust in the judiciary and called on relevant authorities to ensure fairness and transparency in the handling of politically sensitive cases.

While Nigerians await the outcome of the litigation, and other resolution of other sundry issues arising from the ADC and the judiciary, the party is going ahead making last minute transparent efforts to nominate a suitable running mate to bear the presidential flag with the presidential candidate, Atiku Abubakar.

Among the party’s shortlists are the first runner-up in the presidential primary, Rotimi Chibuike Amaechi, Mrs. Ngozi Okonjo-Iweala, Akinwumi Adesina, Emeka Ihedioha, Emeka Nwajiuba and Chief Dele Momodu.

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Gunmen Abduct Ex-Power Minister Adelabu’s Sister, Her Two Sons in Ibadan

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Suspected gunmen have abducted the sister of a former Minister of Power, Adebayo Adelabu, in Ibadan, the Oyo State capital.

The family of former minister and chieftain of the All Progressives Congress (APC) confirmed the abduction, disclosing that Mrs. Olaide John-Paul and her 12-year-old twin sons were kidnapped by the gunmen on Wednesday, June 3, 2026.

According to a statement issued by Adelabu’s media aide, Femi Awogboro, the victims were kidnapped at about 7:30am while Mrs. John-Paul was taking her children to school.

Mrs. John-Paul, the youngest of five children of Mrs. Olufunmilayo Aduke Adegoke Adelabu, reportedly retired voluntarily from her career at First Bank Pension Custodian in 2025 before relocating to Ibadan with her children.

She was said to be making arrangements to join her husband, who had earlier relocated to the US.

The family expressed deep concern over the development but stated that security agencies had already commenced efforts to rescue the victims and apprehend those responsible.

“We are pleased to confirm that security operatives have swung into action and preliminary investigations have commenced in earnest,” the statement partly read.

While appealing for calm, the family urged members of the public to refrain from spreading unverified information that could undermine ongoing rescue operations.

“We are deeply distressed by this unfortunate incident, but remain hopeful that the victims will be rescued safely. We appeal to the public to remain calm, avoid speculation and support ongoing efforts with prayers,” the statement added.

The family also called on anyone with useful information that could aid the rescue operation to promptly share such intelligence with security agencies through the appropriate channels.

It assured that it would continue to cooperate fully with law enforcement authorities and provide updates as investigations and rescue efforts progress.

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