Technology company, Globacom, on Wednesday opened another Gloworld retail outlet in the Borno State capital, Maiduguri.
The new Gloworld shop is the latest in Globacom’s trademark customer interface shops, and is equipped with the latest technology for fast and efficient customer service and complaints resolution.
According to Mr. Augustine Mamuro, Globacom’s Regional Sales Coordinator, North East, the opening of the centre is in line with its “desire to bring its services closer to the people, create more platforms for customers to have access to Globacom’s wide range of products and services and give them more exciting experience on the network.”
He added that Globacom’s approach to customer service “is one that is underpinned by innovation and total inclusiveness. This is why we are consistently seeking innovative channels to make available our array of services to them”.
Mamuro assured the people of Maiduguri that the office is manned by well-trained, polite and customer-friendly staff who will provide first-class services and attend to customers’ enquiries as well as their service and product needs.
He also said the new shop will offer affordable Glo products, devices, smartphones and accessories, adding, that the people are assured of quick and satisfactory resolutions of all issues ranging from SIM replacement and registration to recovery of over-scratched cards, refill, unblocking of phones and laptop configurations for internet, as well as post paid bill payments and purchase of all Glo and other complementary products”.
The Deputy Governor of Borno State, Alhaji Umar Umar Kadafur, who was the Special Guest at the event, eulogised Globacom for deeming it fit to open a new Gloworld in Maiduguri for the benefit of the people.
He lauded the management of the company for its thoughtfulness in bringing its products and services close to the people of the state.
