Connect with us

Featured

Smart Devices: The Future Passenger Inflight Control Centre

Published

on

As airlines and airports focus on sustainable recovery, carriers are finding solutions to reinforce health, safety and passenger confidence onboard, while complying with sanitisation rules and ensuring passenger satisfaction.

For the South African air transport industry, this issue is now particularly relevant, with the move to alert level 1 of lockdown, which includes significant easing of restrictions on international travel. With international travel only being allowed through OR Thambo International, Cape Town, or King Shaka International airports, passenger numbers at these points are expected to climb steadily.

The solution to many of the challenges around improving passenger experience and safety, has come in the form of inflight connectivity (IFC), which offers a myriad of benefits to airlines in the ‘new normal’.

In the below article, SITA – the technology provider to the aviation industry – explains the role of IFC and personal electronic devices in ensuring a safe journey for passengers.

Key highlights from the below article include:

·        How SITA enables a touchless inflight travel experience throughout the post-COVID-19 recovery;

·        How high-performing, integrated IFC services can ensure an ongoing return on investment for carriers by readily adapting to airline and industry needs, now and into the future;

·        How IFC services are supporting passenger needs in the new normal;

·        The importance of personalising the passenger experience in rebuilding confidence onboard;

·        Future opportunities for airlines that come with personalising the passenger experience. 

The COVID-19 crisis has profoundly impacted the global air transport industry and airline passenger experience alike. This means that as passenger demand makes a gradual return, albeit cautiously amid inflight safety concerns, there is a new set of post-COVID-19 measures in tow for airlines.

This is according to Sabine Taillardat, Cabin Connectivity Solution Team Manager at SITA, who says that while containing costs is a key focus for airlines to achieve a sustainable recovery, carriers also face ongoing challenges in reinforcing health, safety and confidence onboard; complying with sanitisation rules; and ensuring passenger satisfaction.

“Demand for onboard high-speed connectivity was already accelerating pre-COVID-19, but now, the right inflight connectivity (IFC) solution can bring a myriad of benefits to airlines in adapting to the ‘new normal’. Be that enhancing inflight services; leveraging frequent flyer enrollment; publishing key information and content via passenger Wi-Fi portals; developing additional revenue streams; or offering digital services that help users meet changing safety measures.”

Taillardat believes that easy-access IFC services – expertly and seamlessly delivered no matter the operator’s fleet, aircraft type, avionics and connectivity links – offer key tools for delivering an enhanced, touchless passenger journey. “High-performing, integrated IFC can ensure an ongoing return on investment for carriers by readily adapting to airline and industry needs, now and into the future. And, when enriched with targeted and relevant content, these services will be pivotal in giving passengers the best inflight experience.”

Supporting passenger needs in a new reality 

Throughout the industry’s post-COVID-19 recovery and beyond, Taillardat says that personal electronic devices (PEDs) will remain central in ensuring a safe, touchless journey for passengers. “With PEDs already being so embedded in our daily lives, everywhere and at any time on the ground, IFC services give passengers what they crave: the continuity of connectivity inflight.

“At select airports, SITA has already introduced numerous solutions that let passengers use their mobile device as a ‘remote control’ for touchpoints, such as self-bag drops and check-in kiosks, without having to touch any equipment.”

Once in the air, Taillardat says that SITA FOR AIRCRAFT’s Internet ONAIR and Mobile ONAIR cellular 4G solutions bring this same remote control capability, enabled via passengers’ PEDs. “Passengers can connect their devices in one click to the Wi-Fi or 4G network, avoiding any non-personal touchpoints (such as seat-back inflight entertainment screens) and respecting social distancing, boosting confidence onboard as a result.

“Lately we’ve also worked with airlines to give passengers digital access to inflight menus (avoiding paper distribution and touchpoints) and have adapted our Internet ONAIR Wi-Fi portal to present specific sanitisation information – details which can also be shared with passengers via SMS through the Mobile ONAIR network.”

Even in these early stages of remobilisation for the industry, Taillardat reports already seeing PEDs become central inflight control centers in the inflight experience. “They enable passengers and crews to interact with the onboard environment, and each other, in a safer, contact-free, and more precise manner.”

Personalising the passenger experience

Similarly, Taillardat believes that the role of personalisation in the passenger experience is becoming increasingly important in rebuilding confidence onboard. “By integrating IFC services with the passenger manifest and frequent flyer programmes, passengers can quickly connect to view personalised information for their aircraft and route – all through the safety of their own device.

“At the same time, with Generation Z and Millennial travelers set to increasingly take to the skies in the years ahead, IFC services will undoubtedly leap into focus as a key draw for passenger satisfaction. These digitally-native fliers will demand access to personalised content via streaming services such as Netflix or Spotify, allowing them to truly govern their inflight entertainment.”

Personalising the user experience also presents opportunities for airlines to provide targeted content and generate ancillary revenue opportunities via targeted advertising or offers to passengers, adds Taillardat.

“At SITA FOR AIRCRAFT, we are proven at putting IFC personalisation into practice, and our years of experience have certainly come into play in recent weeks. We’re working hand-in-glove with customers to continuously optimise their IFC experience, whether that’s based on connectivity type and load factor; departure and destination airports; or via an extensive traffic management capability to adapt inflight broadband capacity. We operate both to enrich the passenger and end-user experience, and to provide the most cost-efficient service, adjusted for the airline customer,” Taillardat concludes.

Continue Reading
Click to comment

Leave a Reply

Your email address will not be published. Required fields are marked *

Featured

Fake Agency Scandal: NDC Demands Gbajabiamila’s Sack

Published

on

By

The Nigeria Democratic Congress (NDC) has called on President Bola Tinubu to immediately remove his Chief of Staff, Femi Gbajabiamila, over allegations linking him to an alleged multi-billion-naira corruption scandal involving a purported non-existent  government agency, the Presidential Foreign Intervention Promotion Council (PFIPC).

In a statement issued on Friday by its National Publicity Secretary, Osa Director, the opposition party described the allegations as grave and said Gbajabiamila’s continued stay in office could compromise any credible investigation into the matter.

The NDC’s demand follows allegations made by Prince Mathew Adeniyi Adeyemi, who claims to be the Director-General of the PFIPC, an agency the Presidency has publicly denied exists.

According to the party, the allegations raise serious concerns about transparency, accountability and integrity within the Tinubu administration.

The NDC alleged that despite the Presidency’s denial of the agency’s existence, the PFIPC purportedly secured budgetary allocations in the 2026 Appropriation Act and opened a domiciliary account, a Pound Sterling account and a Treasury Single Account (TSA) domiciled with the Central Bank of Nigeria.

The party questioned how an agency described as non-existent could allegedly establish multiple high-level government financial accounts without official approval or the required documentation.

It also called on the Office of the Accountant-General of the Federation to explain whether forged documents were used in processing the accounts.

The statement further alleged that the Head of the Civil Service of the Federation approved 314 staff positions for the purported agency, describing the development as another issue requiring urgent explanation.

According to the NDC, the allegations also include claims that Gbajabiamila demanded 48 per cent of the agency’s take-off grant, reportedly valued at N27.39 billion, a request Adeyemi allegedly rejected.

The party also cited Adeyemi’s claim that he secured his appointment through the Chief of Staff after allegedly paying N600 million, of which N400 million was allegedly paid through proxies, while N200 million remained outstanding.

It said the alleged unpaid balance reportedly contributed to the Presidency’s subsequent denial of the agency’s existence.

The NDC further alleged that the claims point to a wider pattern of institutional corruption, including the alleged sale of public appointments.

The party also linked the controversy to the death of Babatunde Tanimola, whom it described as an intermediary between Adeyemi and the Chief of Staff.

According to the statement, Tanimola reportedly died in a fire incident at a hotel in Utako, Abuja, on October 22, 2025, a day after the police reportedly received a petition from the Chief of Staff.

The NDC also referenced Adeyemi’s claims that he survived multiple assassination attempts, including an attack along the Abuja-Kaduna Expressway on September 7, 2025, and alleged that certain individuals within government are plotting to eliminate him.

Against the backdrop of the allegations, the party demanded the immediate removal of Gbajabiamila to allow what it described as a full and impartial investigation.

It also called on President Tinubu to establish an independent investigative panel to examine the alleged operations of the PFIPC, including its budgetary allocations, financial transactions, account openings and staff recruitment.

The NDC further urged investigators to probe the circumstances surrounding Tanimola’s death and the alleged assassination attempts on Adeyemi, while recommending that Adeyemi be granted witness protection.

The party also demanded that the Chief of Staff produce all official documents signed since assuming office for forensic examination.

In addition, it called for the questioning of officials of the Central Bank of Nigeria (CBN), the Office of the Accountant-General of the Federation, and the Office of the Head of the Civil Service of the Federation over their alleged roles in the matter.

The opposition party also urged the Economic and Financial Crimes Commission (EFCC), the Independent Corrupt Practices and Other Related Offences Commission (ICPC) and the Nigeria Police Force to commence what it described as a thorough investigation without fear or favour.

“The NDC will not accept the usual tactic of issuing a mere defensive press release from the Presidency as a deflective ploy. Nigerians deserve to know the truth through a transparent process that promotes fairness and justice,” the statement said.

The Presidency has previously maintained that the PFIPC is not a recognised government agency.

As of the time of filing this report, neither the Presidency nor Chief of Staff Femi Gbajabiamila had responded to the fresh allegations contained in the NDC statement.

Continue Reading

Featured

Glo-sponsored African Voices Features Former CNN Anchor, Isha Sesay

Published

on

By

Accomplished journalist and former Cable News Network (CNN) International anchor, Isha Sesay, will this week return to the studios of the global news network, not as an interviewer, but as the subject of its celebrated 30-minute magazine programme, African Voices, sponsored by telecommunications giant, Globacom.

The episode will shine a spotlight on the remarkable journey of the distinguished broadcaster whose career has traversed some of the most influential corridors of international journalism.

The 50-year-old British-Sierra Leonean media personality, born on January 6, 1976, rose to prominence through an illustrious career at CNN, which she joined as a news anchor in 2005 after distinguished stints with the British Broadcasting Corporation (BBC) and Sky News. Over the years, Sesay became one of the most recognisable and respected faces in global television news, bringing clarity and composure to some of the world’s most consequential stories.

An alumna of Trinity College, Cambridge, United Kingdom, Sesay steadily carved a distinctive niche for herself in broadcast journalism. In 2009, she became the host of the inaugural edition of International Desk, CNN’s weekly news programme, further cementing her reputation as a journalist of substance and international standing.

Her career afforded her the opportunity to engage with numerous eminent personalities, including former Nigerian President Olusegun Obasanjo and his successor, the late President Umaru Yar’Adua, among other notable global figures.

Sesay also contributed to Anderson Cooper 360° as presenter of the 360 Bulletin, a role she assumed on January 17, 2011. Subsequently, she was reassigned as anchor of another flagship news programme, CNN NewsCenter, continuing a professional trajectory that reflected both versatility and excellence.

Beyond the newsroom, Sesay has demonstrated a deep commitment to social impact. In 2014, she launched her educational and humanitarian non-profit advocacy initiative for the African girl-child. The organisation, aptly named Women Everywhere Can Lead, has since provided educational support and empowerment opportunities aimed at nurturing a new generation of female leaders across the continent.

More recently, Sesay captured public attention with her personal journey into motherhood, welcoming her first child through In-Vitro Fertilisation (IVF) as a single mother. Her experience has resonated with many women around the world, adding another compelling chapter to a life story already rich in courage, resilience and inspiration.

On this edition of African Voices, Sesay will share insights into her distinguished career, her enduring advocacy for girls’ education and empowerment, as well as her new and deeply personal adventure into motherhood. The programme will air on Saturday at 7.30am.

Repeat broadcasts will follow at 11.00am on the same day, while additional screenings are scheduled for Sunday at 3.30am and 6.00pm. Further rebroadcasts will air on Monday at 3.00am and 5.45pm, and on Tuesday at 5.45 pm, with the same time belt continuing into the following week until Monday at 3.00am

Continue Reading

Featured

President Tinubu Addresses Wife, Remi, As ‘Iya Alakara’

Published

on

By

President Bola Tinubu drew laughter at the Presidential Press Corps Dinner on Thursday, after playfully referring to First Lady Oluremi Tinubu as “Iya Alakara”, a Yoruba phrase meaning “the woman who sells bean cakes”

The light-hearted moment happened during the inaugural dinner at the State House Banquet Hall in Abuja as the President welcomed guests.

Addressing the audience, Tinubu said: “Good evening, gentlemen of the press, ladies and gentlemen, my dear wife, the First Lady, Iya Alakara.”

The audience laughed as the First Lady smiled.

The remark referred to recent online reactions to comments made by Oluremi Tinubu about small businesses.

At a recent event under the Renewed Hope Initiative, she encouraged women to consider small businesses such as selling akara, roasted corn and kuli-kuli, saying they need little start-up capital.

Her comments sparked debate on social media, with some Nigerians saying the advice did not reflect the country’s current economic situation.

Responding to the criticism days later, the First Lady said her remarks were misunderstood and explained that the programme supports different types of small traders and provides grants to help them grow.

The President’s remark was widely seen as a light joke about the online debate over the First Lady’s comments and public concerns about the country’s economic situation.

Continue Reading

Trending