Many a business owner or end user will attest to the fact that speedy and reliable delivery services have become a crucial part of business for almost any buyer or seller. Some will even go as far as saying shopping is incomplete is there is no expedient delivery of the order products.
The popularity and demand for delivery and logistics service providers in Nigeria have directly resulted in the birth and formation of brands who provide these much asked for delivery services. These brands are a dime a dozen these days as almost every Tom, Dick and Harry claims to be expert at delivery packages on time.
However, one brand has risen above all others by setting a standard that is focused mainly on three key pillars which are Speed, Constant Quality and Total Customer Satisfaction. FastWave Haulage Service and Logistics Ltd is head and shoulders above it’s competition though it is relatively very young.
FastWave Haulage Service and Logistics Ltd was established early on in 2017 by a group by concerned and innovative Nigerians who recognized the need for a Logistics firm that was flexible and could be counted upon to do the job. They then started taking the entire thing seriously the following year when they kept getting positive feedback from old clients and referrals. The company evolved from the operation/interaction of freelance courier and cargo handlers, and other allied business service providers who converge at Jibowu-Lagos for various transaction.
Now, FastWave Haulage Service and Logistics Ltd is arguably the most in demand roast birds and small chops brand in Lagos. Their offices are located in Jibowu but they are so good and highly regarded that they get orders from all over Lagos, and I really mean all over Lagos. On a regular and even slow day at FastWave Haulage Service and Logistics Ltd they receive nothing less than 25 orders while on a very busy day that number skyrockets to as much as 40, sometimes more. What’s more, that’s just for weekdays. On a slow weekend they get nothing less than 70 orders from different clients and on busy weekends they are swarmed with over 100 orders.
The General Manager and Head of Operations, FastWave Haulage Service and Logistics Ltd, Mr Olayinka Frank Sunday; who is the brain behind many Online TV and media firms, when questioned about the secret of their success and impressive growth had this to say:
“For over 4 years now. FWHSL has supported several companies by providing them with end to end logistics, which includes cargo pick up, transportations, monitoring, swift delivery and update. We move parcels and cargo from one kilogram upwards and also move as high as 60 metric tons with heavy duty trucks.”
“To be honest we really owe it all to our customers-new and old alike-the love and loyalty they show us is just simply amazing. We have scores of customers who patronize us daily and weekly without fail. I continue to remind my staff daily that we must put the customers first and ensure they are satisfied every single time they come to us. Really we must attribute our success to our that simple doctrine!”
Speaking on the firm’s vision and vision Mr Frank said:
“Our Mission is occupying a leading position as No 1 choice renowned for FWHSL in transport, cargo and Courier industries
Our vision is to improve the standard in the transport, Cargo and courier services. providing FWHSL by an organized operation against the pedestrial level, car assured customer satisfaction.”
He further added that the brand was planning something big for all their customers soon. He revealed:
“I can’t let the cat out of the bag just yet but we are ‘cooking’ up something special for our customers, that’s all I really can say now. ” He concluded.
We managed to track down an active client of theirs who is actually a very renowned spare parts supplier and one of FastWave Haulage Service and Logistics Ltd’s oldest clients. Unfortunately he only agreed to speak to us under the cover of anonymity.
“I met Frank himself way back in 2019, there was this huge delivery needed to be made and I just made the decision to change firms; I outsourced the contract and he was selected. I had absolutely no influence on the selection process and had never heard of him or his brand before that fateful day, though I had full confidence in my consultant.
Well, he didn’t take him very long to begin impressing me; the very first thing that made me study him and his team a little bit more closely was the quality of their service. Particularly the way Frank himself went about his business, he monitored and delivered packages to each client as one might serve Royalty. A lot of my customers were quite taken with him and asked for more information about his firm.”
He went on:
“The packages were all well taken care of and expertly packed. Right there in front of me guests were already asking for his number. To cut a long story short; I have been using him for all my deliveries since then and over the years we have even become close friends, as he is very honest and sincere with every single one of his clients. I myself have personally recommended him to various friends and colleagues alike and I have never been disappointed or put to shame as they always deliver on time.”
The spare parts magnate rounded up with:
“In all these years I sincerely can’t remember an occasion where I was let down, forced to loose my temper or even get anxious about getting my orders and brand. I think this says a lot about him and his brand.”
Well, there you have it, there are two morals to this story-the first is hardwork, consistency and a real passion for you do are all important qualities when chasing successful in business and in everything one does. And the second one is: when you need speedy and reliable deliveries you’d better call FastWave Haulage Service and Logistics Ltd.
For more information kindly contact their office via email at email@example.com or call 08126789412. You can also pay a visit to their home office located at 22 Ikorodu Road Jibowu Yaba.